Huoleton™ Premium

Triuvare Huoleton™ Premium is your company’s outsourced IT department which will constantly survey areas of development, prevent problems and provide end users with a single point of contact for all their needs.

We operate as your reliable partner and plan solutions that support your business in the long term. We do everything we can to prevent problems before they arise. When you outsource your IT matters to Triuvare, you receive more extensive expertise than with a single IT worker.

You trust the development and maintenance of your IT environment to skilled experts

Our specialists will support you even in the most challenging situations and solve the problems faced by the end users. End users always have a single point of contact where they can access ICT support. You also receive access to extensive IT documentation and to a maintenance and troubleshooting service, without restrictions.

Huoleton™ Premium also includes monitoring and maintenance, which makes sure that all devices are up-to-date and that maintenance is functioning. The price is determined by the number of devices, and it is flexible when the number of devices changes. This way, IT costs can be fully budgeted, and there will be no surprises.

An increasing number of IT environments are incompletely documented

When you are our Huoleton™ Premium client, we will maintain IT documentation for you. We will record all solutions used, which will make any changes and plans easier. The documentation compiled by us will always be freely available for our client.

Our Huoleton™ Premium clients share our goal – as little problems and support requests as possible. The more functional the IT environment is, the better it will be for the business of both of us.

This is what Huoleton™ Premium consists of:

Partnership

Our customer service specialist and technical specialist will understand and take care of your organisation’s needs and also see to that you are using appropriate and modern solutions.

User support

In case of any problems, the service also includes unlimited user support in all ICT troubles of your organisation, such as printing issues, network issues, etc. and problems encountered by individual users. Additionally, the service includes the administration of user credentials.

IT documentation

An up-to-date analysis of the current state of your IT infrastructure and the devices currently in use.

Mobile devices

End user support; administration of mobile devices and phone plans; regular competitive tendering of phone plans. The service includes all work related to mobile devices (installations excluded).

Maintenance of workstations and servers

Update management for workstations; maintenance and monitoring of servers; troubleshooting and necessary repairs.

Consulting on device purchases

We will find you the devices suitable for your purposes.  Since we are independent of any systems providers, we invite tenders and compare the most appropriate devices.

Huoleton™ Premium service package

 

  • When you want to outsource the maintenance and development of your IT environment
  • When you want to provide end users with a single point of contact for all IT issues
  • A clear pricing model: no surprises with IT costs – budgeting is easy
  • When you want a partner who will act to prevent problems
  • When you want to make use of the extensive skills of multiple specialists and a service level agreement

Pricing

Huoleton Premium is priced based on the number of workstations, mobile devices, servers and locations.

Workstation  
€ 51,39 month  
Mobile device  
€ 11,48 month  
Server  
€ 112,40 month  
Location  
€ 13,30 month  

Pricing examples

10 workstations
10 mobile devices
1 toimipiste  
€ 642 / month (0% VAT)  
50 workstations
50 mobile devices
5 servers
2 locations  
€3,732.1 / month (0% VAT)  
200 workstations
200 mobile devices
15 servers
8 locations  
€14,366.4 / month (0% VAT)  

Kysy aiheesta lisää

Kiti Rantanen

Sales Manager
kiti.rantanen@triuvare.fi
+358 44 2383 593


Contact us!