Triuvare Huoleton™ Premium is an outsourced IT department for your organization, providing continuous locationing of development areas and problem prevention, and a single point of contact for all end-user needs.
We are a true partner and consider solutions that support business persistently and prevent problems as well as possible. By outsourcing IT to Triuvare, you have access to more expertise than would be possible through a single IT employee.
Our specialists provide support for even challenging issues and solve end-user challenges. The end-users always have a single, clear point of contact, through which ICT support is available. You have access to comprehensive IT documentation, as well as maintenance and troubleshooting service without limitations.
Huoleton™ Premium also includes monitoring and maintenance, so you know that device updates are up-to-date and maintenance is up and running. The price is fixed according to the number of devices and is flexible in terms of the changes in quantity. This allows IT costs to be fully budgeted and include no surprises.
As a Huoleton™ Premium client, we maintain the IT documentation for you. We keep a record of all available solutions in order to make changes and plans easier. The documentation we prepare is always freely available to the client company.
Our Huoleton™ Premium clients share a common objective with us – minimizing problems and support requests. The more functional the IT environment remains, the better for the business of both parties.
The account manager and technical manager take care of and understand your organization’s needs, and make sure that appropriate and modern solutions are used.
In the event of problems, the service includes unlimited user support for ICT problems throughout the organization, such as printing issues, network issues, etc., as well as challenges faced by a single user. The service also includes user credential administration.
An up-to-date report of the current state of your IT infrastructure and the devices in use.
End-user support, mobile device and subscription administration, and regular subscription tendering. Includes all works relative to mobile devices (excluding installation).
Workstation update management, server maintenance and monitoring, as well as troubleshooting and necessary repairs.
We will find the right devices for the intended application. As an independent operator, we tender and compare the most suitable devices
Huoleton Premium is priced based on the number of workstations, mobile devices, servers and locations.
